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Terms And Conditions

Warranty

Fonte Fashions India Pvt Ltd gives a one year warranty for all its products purchased online. Fonte Fashions India Pvt Ltd will do the necessary repair and repolish for the jewellery from date of the purchase, for a year. This includes for entire catalogue as well as products on sale. The warranty is applicable for the jewellery purchased through www.rubansaccesories.com. The warranty doesn’t include the repair or repolish for products modified, misused, product wear and tear and negligence from the buyer’s side.

Sales Policy

Fonte Fashions India Pvt Ltd enters into a binding agreement once the order is placed by you i.e. (buyer) and accepted by us (the seller). Once the order is confirmed the price mentioned in the invoice by the seller will be the final price and it will be inclusive of taxes and shipment.

Kindly note the order confirmed by the buyer will be final and no cancellation will be considered. Fonte Fashions India Pvt Ltd reserves the right to cancel the order, in case there is any unauthorized activity in the payment.

In case a damaged product or wrong product is sent by the seller i.e. Fonte Fashions India Pvt Ltd the same should be informed us by an email with the tag, product image and invoice copy, Fonte Fashions India Pvt Ltd will schedule a pick up for the same from your door step. The address to be mentioned is as below.

Fonte Fashions India Pvt Ltd

Once received and upon QC pass, the right product will be shipped to you within 2 to 3 working days.

Return, Refund and Cancellation Policy

After placing the order, customer has an option to cancel the order within one hour; the refund for the same will be processed within 10 working days through same payment mode. The return of jewellery delivered should be informed to Fonte Fashions India Pvt Ltd through an email (with tag no, invoice copy and product image) which is care@rubans.in within 24 hours. Fonte Fashions India Pvt Ltd will arrange a pick up free of cost for those products informed within 24 hours. The address to be mentioned is as below.

Fonte Fashions India Pvt Ltd

Fonte Fashions India Pvt Ltd will receive the parcel from the respective courier partner and our QC team will inspect the return product, once it is approved the refund for the same will be done in 15 working days.

Privacy Policy

Introduction

This privacy policy (“Policy”) explains our policy regarding the collection, use, disclosure and transfer of your information by Fonte Fashions India Private Limited or its subsidiary(ies) and/or affiliate(s), (collectively referred to as the “Company” / “We” / “Us” / “Our”) which operates the website  https://www.rubansaccessories.com/ (“Website”). We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following Policy to learn about our information gathering and dissemination practices.

Note: Our Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this Policy periodically.

By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Policy. This Policy is incorporated into and subject to our Terms and Conditions of use.

Collection of Personally Identifiable Information and other Information

When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address. We use data collection devices such as "cookies" on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.

If you choose to buy on the Website, we collect information about your buying behaviour.

If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

Use of Demographic / Profile Data / Your Information

We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

With your consent, we will have access to your SMS, contacts in your directory, location and device information. We may share this data with our affiliates. In the event that consent to this such use of data is withdrawn in the future, we will stop collection of such data but continue to store the data and use it for internal purposes to further improve our services.

In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our Website.

We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.

We may occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like pin code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.

Sharing of personal information

We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.

We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our services, to comply with our legal obligations, to enforce our Terms and Conditions, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms and Conditions or this Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this Policy with respect to your personal information.

Links to Other Sites

Our Website links to other websites that may collect personally identifiable information about you. We are not responsible for the privacy practices or the content of those linked websites.

Security Precautions

Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

Choice/Opt-Out

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.

If you want to remove your contact information from all Website lists and newsletters, please visit unsubscribe.

Advertisements on www.rubansaccessories.com

We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

Your Consent

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Policy, including but not limited to your consent for sharing your information as per this Policy.

If we decide to change our Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

  • Miss Chinu kala
  • chinukala@rubans.in

Please contact us regarding any questions regarding this statement.

Terms and Conditions - Your Guide to Our Terms and Agreements